Welcome to CurrentCraze. By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
. Acceptance of Terms
By accessing CurrentCraze’s website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
. Products and Pricing
Product Information: We strive to display product descriptions, images, and specifications as accurately as possible. However, we do not guarantee that product descriptions, colors, or other content are accurate, complete, or error-free.
Pricing: All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to modify prices at any time, though changes will not affect orders already placed.
Availability: Product availability is subject to change. We reserve the right to limit quantities or discontinue products at any time.
. Orders and Payment
Order Acceptance: Your order is an offer to purchase products from CurrentCraze. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment: Payment must be made at the time of purchase using accepted payment methods. By providing payment information, you represent that you are authorized to use the payment method.
Order Confirmation: You will receive an email confirmation once your order has been successfully placed. This confirmation does not signify acceptance of your order but merely acknowledgment of receipt.
. Shipping and Delivery
Shipping Times: Estimated delivery times are provided at checkout and begin from the date of order confirmation. These are estimates only and not guaranteed delivery dates.
Shipping Costs: Shipping fees are calculated based on destination, weight, and shipping method selected at checkout.
Risk of Loss: All items purchased from CurrentCraze are made pursuant to a shipment contract. Risk of loss and title for products pass to you upon delivery to the carrier.
International Shipping: For international orders, customers are responsible for all customs duties, taxes, and fees imposed by their country.
. Returns and Refunds
Return Policy: We accept returns within 30 days of delivery for most products in original, unused condition with original packaging and tags.
Non-Returnable Items: Certain items including but not limited to personal care products, intimate items, perishables, and custom-made products cannot be returned for hygiene and safety reasons.
Return Process: To initiate a return, contact our customer service team with your order number. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
Refunds: Refunds will be processed to the original payment method within 7-14 business days after we receive and inspect the returned item. Original shipping charges are non-refundable.
Damaged or Defective Items: If you receive a damaged or defective product, contact us immediately with photos. We will arrange for replacement or refund at no additional cost.