Shipping Policy

At CurrentCraze, we strive to deliver your orders quickly and efficiently. This Shipping Policy outlines our shipping methods, costs, delivery times, and procedures.

 

1.1 Domestic Shipping

We currently ship to all addresses within [India]. This includes P.O. boxes, APO/FPO addresses, and residential and commercial addresses.

 

2. Processing Time

2.1 Order Processing

• Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays)
• Orders placed on weekends or holidays will be processed the next business day
• You will receive an email confirmation once your order has been shipped
• Processing times may be extended during peak seasons or promotional periods

2.2 Custom or Personalized Orders

Custom or personalized items may require additional processing time of 3-7 business days before shipment.

3. Shipping Methods and Delivery Times

3.1 Standard Shipping

• Delivery Time: 5-7 business days
• Cost: Starting at 40 rupees

Note: Delivery times are estimates and not guaranteed. CurrentCraze is not responsible for delays caused by shipping carriers, weather conditions, customs, or other unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated based on:

• Package weight and dimensions
• Shipping destination
• Selected shipping method
• Current carrier rates

All shipping costs are displayed at checkout before you complete your purchase.

4.1 Free Shipping Promotions

We occasionally offer free shipping promotions. Terms and conditions for such promotions will be clearly stated during checkout.

5. Order Tracking

5.1 Tracking Information

Once your order ships, you will receive:

• A shipping confirmation email
• A tracking number
• A link to track your package in real-time

5.2 Tracking Your Package

You can track your order by:

click on shipment tracking menu.How has on Header section 
There are has two option for you click on tracking no.or order number select option give them number and track your order.

6. Shipping Restrictions

6.1 Items We Cannot Ship

Certain items may have shipping restrictions due to:

• Hazardous materials regulations
• Size or weight limitations
• Legal restrictions in certain regions
• Carrier policies

6.2 Address Restrictions

We cannot ship to:

• Incomplete or incorrect addresses
• Locations where shipping is prohibited by law
• Addresses that carriers cannot access

7. Delivery Issues

7.1 Lost or Stolen Packages

If your package shows as delivered but you haven’t received it:

• Check with neighbors or building management
• Verify the delivery address
• Contact us within 48 hours of the delivery date
• We will work with the carrier to resolve the issue

7.2 Damaged Packages

If your package arrives damaged:

• Document the damage with photos
• Contact us immediately at help@currentcraze.inDo help@currentcraze.innot discard the packaging
• We will arrange for a replacement or refund

7.3 Incorrect Address

CurrentCraze is not responsible for orders shipped to incorrect addresses provided by customers. Please verify your shipping address before completing your order.

8. Undeliverable Packages

If a package is returned to us as undeliverable due to:

• Incorrect address provided
• Multiple failed delivery attempts
• Customer refusal of package

We will contact you to arrange reshipment. Additional shipping fees may apply for reshipment.

9.2 Customs Delays

International shipments may experience delays due to customs inspections. CurrentCraze is not responsible for customs-related delays.

10. Peak Season Shipping

During high-volume periods (holidays, promotional events), please allow additional time for:

• Order processing
• Shipping carrier delays
• Delivery times

We recommend ordering early during peak seasons to ensure timely delivery.

11. Contact Us

For shipping-related questions or concerns, please contact our customer service team:

CurrentCraze Customer Support
Email:
Phone: [87450 06328]
Hours: 24/7, all dates

We typically respond to shipping inquiries within 24 business hours.

12. Policy Updates

CurrentCraze reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated revision date. Please review this policy periodically for updates.

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