Return & Refund Policy
Last Updated: 24/03/2026
Thank you for shopping with CurrentCraze. We want our customers to have a smooth and satisfying shopping experience. Please read our return and refund policy carefully.
1. Return Eligibility
You may request a return if:
- The product is damaged or defective
- The wrong product was delivered
- The product is missing parts or accessories
To be eligible for a return, the product must:
- Be unused and in the same condition as received
- Be in its original packaging
- Include all accessories, tags, and manuals
2. Return Time Period
Customers can request a return within 7 days of delivery. After this period, we may not be able to accept the return request.
3. Non-Returnable Items
Certain items may not be eligible for return, including:
- Personal care products
- Used products
- Items damaged due to misuse
- Clearance or final sale items
4. Return Process
To initiate a return:
- Contact our support team at Help@currentcraze. in
- Provide your Order ID and reason for return
- Our team will review the request and provide further instructions.
5. Refund Process
After receiving and inspecting the returned product, we will inform you of the approval or rejection of your refund.
If approved:
- The refund will be processed to your original payment method.
- Refund processing time may take 5–10 business days depending on your payment provider.
6. Replacement
If you receive a damaged or defective product, we may offer a replacement instead of a refund, depending on product availability.
7. Shipping Costs
- If the return is due to our mistake (wrong or defective product), we will cover the return shipping cost.
- If the return is requested for any other reason, the customer may need to pay the return shipping charges.
8. Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: Help@currentcraze.in
Website: www.currentcraze.in
